The company I work for has several funeral homes as clients, and so I speak to a lot of nursing homes and assisted living facilities who call to report the deaths of their elderly residents.
This was the opening statement of a death call I got last night:
“Hi, my name is Sally Jones, and I’m calling from Such and Such Assisted Living Center to report that one of our residents, John Smith, went to Heaven.”
………I’ll pause a moment to let that properly sink in……
A grown woman, nay, a grown professional woman said that one of her patients had, literally, died and gone to Heaven. Oooh boy.
I’ve been doing my current gig for a long fucking time, and I have never, ever taken a death call where someone left the deceased’s eternal forwarding address.
Is she kidding? She has just got to be kidding, I thought to myself.
Because nursing home staff sometimes get jaded to the whole death thing, they do occasionally get a little flippant and borderline disrespectful to jazz things up a bit when they call us.
However, having never spoken to this particular nurse before, I was wary. So I took the information I needed and refrained from adding my own jokes (“Was Jesus driving the bus?”).
At the conclusion of the call, and since I was almost near death myself with curiosity about whether this woman was serious or not, when I patched her through to the funeral director so he could dispatch the body removal service, I couldn’t resist listening for a few seconds to hear how she introduced herself to him:
“Hi, I’m Sally Jones, calling to report a resident who’s gone to Heaven.”
She was as serious as a malignant tumour.

